Wilde Harmony School of Massage
Last updated: 28 September 2026
Wilde Harmony School of Massage respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about a course, book training with us or communicate with us.
Wilde Harmony School of Massage is operated by Wilde Harmony Ltd.
Address:
341 Barlow Moor Road
Chorlton
Manchester
M21 7QH
United Kingdom
Email: [email protected]
Telephone: 0161 383 2929
For the purposes of UK data protection law, Wilde Harmony Ltd is the data controller responsible for the personal information described in this policy.
Depending on how you interact with us, we may collect information including:
Your name
Email address
Telephone number
Billing and payment information
Courses you are interested in or have booked
Previous qualifications or training experience where relevant to course entry requirements
Messages, enquiries and correspondence with us
Information you provide when completing an enquiry, registration or booking form
Information required to provide appropriate support during your training
Website usage information such as IP address, browser type, pages visited and how you interact with our website
Marketing preferences, including whether you have agreed to receive emails or text messages from us
If you voluntarily provide information about a health condition, disability or accessibility requirement, we will only use this information where necessary to support your participation in a course and will handle it with additional care.
We may use your personal information to:
Respond to course enquiries
Provide information about our courses and workshops
Process course bookings and payments
Confirm your booking and send course information
Contact you regarding a course you have booked
Check that you meet any relevant course entry requirements
Provide training, certificates and post-course support
Maintain appropriate business, training and financial records
Improve our courses, website and customer experience
Send marketing communications where permitted
Measure the effectiveness of our advertising
Protect our website and systems from fraud, misuse or security threats
Meet our legal, regulatory and accounting obligations
Under UK data protection law, we must have a lawful reason for processing your personal information.
Depending on the circumstances, we may rely on:
Contract – where we need your information to process your course booking, take payment and provide the training you have purchased.
Consent – where you have specifically agreed to receive certain marketing communications or where consent is otherwise required.
Legitimate interests – where it is reasonably necessary for operating and improving our business, responding to enquiries, maintaining records or understanding how our services are used, provided these interests do not override your rights.
Legal obligation – where we need to retain or process information in order to comply with legal, tax, accounting or regulatory requirements.
Where you provide special category information, such as information about your health, we will ensure that an appropriate additional legal condition applies and, where required, obtain your explicit consent.
If you choose to receive information from us, we may contact you by email or SMS about:
Upcoming massage and wellbeing courses
New training opportunities
Special offers
Course availability
Relevant news from Wilde Harmony School of Massage
Where consent is required, we will only send these communications after you have agreed to receive them.
You can unsubscribe at any time by using the unsubscribe option included in our communications or by contacting us at [email protected].
Unsubscribing from marketing will not prevent us from contacting you about a course you have already booked or another service-related matter.
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function correctly. We may also use optional cookies and tracking technologies to:
Understand how visitors use our website
Improve website performance
Measure enquiries and bookings
Measure the effectiveness of advertising campaigns
Provide more relevant advertising
These may include services provided by website analytics platforms and advertising providers such as Meta/Facebook.
Where legally required, non-essential analytics or advertising cookies will only be used after you have given your consent through our cookie settings.
You can change or withdraw your cookie choices at any time through the cookie controls available on our website.
Where you make an online payment, your payment may be processed securely by a third-party payment provider such as Stripe or another payment processor we use.
We do not normally receive or store your full debit or credit card details. Payment providers process this information in accordance with their own privacy and security policies.
We use trusted third-party service providers to help us operate the school and website.
These may include providers of:
Website hosting and landing pages
Customer relationship management (CRM) systems
Email and SMS communication
Online payment processing
Course administration
Advertising and analytics
IT, cloud storage and security
Accounting and professional services
We only provide these organisations with the information reasonably required for them to provide their services to us.
We do not sell your personal information to third parties.
We may advertise Wilde Harmony School of Massage through platforms such as Facebook and Instagram.
If you interact with one of our advertisements or submit information through an advertising platform, we may receive information such as your name, email address, telephone number and the course you are interested in.
Advertising platforms may also process information about your interaction with our website in accordance with your cookie choices and their own privacy policies.
Some of the technology companies and service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that suitable legal safeguards are in place as required by UK data protection law.
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.
The length of time may vary depending on whether you have made an enquiry, booked a course, completed training or asked to receive marketing communications.
Financial and transaction records may be retained for the period required under applicable tax and accounting legislation.
Marketing information will be retained until you unsubscribe, withdraw your consent or we determine that it is no longer appropriate to continue holding it.
When information is no longer required, we will securely delete or anonymise it where appropriate.
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.
Access to personal information is restricted to people and service providers who reasonably need it for legitimate business purposes.
Depending on the circumstances, UK data protection law gives you rights including the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is used
Object to certain uses of your information
Withdraw consent where we rely on consent
Ask for certain information to be transferred to you or another organisation
Object to direct marketing at any time
You will not normally have to pay a fee to exercise these rights.
To make a request, please contact:
We may need to verify your identity before responding to a request.
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to resolve the matter.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information is available at the Information Commissioner's Office website.
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal obligations.
The latest version will always be published on our website with the date it was last updated.
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Wilde Harmony School of Massage
341 Barlow Moor Road
Chorlton
Manchester
M21 7QH
Email: [email protected]
Telephone: 0161 383 2929